Shipping policy

Shipping Policy
Sniff & Shift LLC
Effective Date: 3/08/2025

This Shipping Policy ("Policy") governs the shipment and delivery of all products purchased from Sniff & Shift LLC ("Sniff & Shift," "we," "us," or "our"). By placing an order with Sniff & Shift, you ("Customer," "Buyer," or "you") agree to the terms outlined in this Policy. Sniff & Shift reserves the right to modify, amend, or update this Policy at any time without prior notice, and any such changes shall be effective immediately upon posting on our website.

1. General Shipping Terms

Sniff & Shift LLC is pleased to offer free standard shipping on all orders over $50 shipped within the United States, subject to the terms and conditions specified in this Policy. Orders will be processed and shipped in accordance with the methods, timelines, and limitations outlined below.

2. Shipping Methods & Processing Times

  • Processing Time: Orders typically require 1-3 business days to be processed and prepared for shipment, excluding weekends and holidays.

  • Standard Shipping: Free standard shipping generally takes 3-7 business days for delivery, depending on the destination.

  • Expedited Shipping: We do not guarantee expedited shipping options at this time but may, at our discretion, offer them on a case-by-case basis. If expedited shipping is available and selected, the Buyer will be responsible for any associated costs.

  • Shipping Carriers: We utilize various carriers, including but not limited to USPS, UPS, and FedEx, and reserve the right to determine the most appropriate carrier for each shipment.

3. Additional Shipping Fees & Exceptions

While Sniff & Shift LLC provides free standard shipping on all orders, we reserve the right, in our sole discretion, to charge additional shipping fees if we determine that the cost of delivery is unreasonably high due to any of the following circumstances:

  • Orders requiring special handling, oversized packaging, or excessive weight.

  • Shipments to remote, rural, or difficult-to-access locations.

  • Orders necessitating additional carrier fees due to circumstances beyond our control, including but not limited to surcharges imposed by the shipping provider.

If additional shipping fees are deemed necessary, we will contact the Buyer before processing the order and provide an opportunity to approve or cancel the order. If the Buyer chooses to cancel the order after being informed of additional charges, a full refund will be issued, provided the order has not yet been shipped.

4. Order Cancellations & Modifications

  • Orders cannot be modified once they have been processed for shipping.

  • If you wish to cancel an order, you must notify us within 24 hours of placing your order. Cancellation requests after this timeframe may not be accommodated. Orders that have already been processed cannot be modified. 

  • If an order has already been shipped, it cannot be canceled, and the Buyer must follow the Return Policy outlined below.

5. Lost, Stolen, or Delayed Shipments

  • Once an order has been shipped and tracking information has been provided, Sniff & Shift LLC is not responsible for delays caused by the shipping carrier, weather conditions, or other unforeseen circumstances beyond our control.

  • If your package is marked as "delivered" but has not been received, you must contact the shipping carrier directly to file a claim.

  • Sniff & Shift LLC is not liable for lost or stolen packages once delivery has been confirmed by the carrier.

6. Returns, Refunds & Buyer Responsibility for Return Shipping Costs

  • Buyers may return items in accordance with our Return Policy.

  • Refunds for returned items will be processed less any incurred shipping charges, including any additional fees associated with the original shipment if applicable.

  • The Buyer is solely responsible for all return shipping costs. We recommend using a trackable shipping service for returns, as we are not responsible for lost or undelivered return packages.

7. International Shipping

At this time, Sniff & Shift LLC does not offer international shipping. Orders placed with international shipping addresses will be canceled and refunded in full.

8. Contact Information

For any questions, concerns, or disputes regarding this Shipping Policy, you may contact us at:

Sniff & Shift LLC
PO Box 126 Devault PA 19432
Email: support@sniffandshift.com

Phone: (267) 883-4431

By placing an order with Sniff & Shift LLC, you acknowledge and agree to the terms of this Shipping Policy. If you do not agree to these terms, please refrain from purchasing products from our website.

Last Updated: 3/17/2025